Telemarketing devision

 
 

We Make Every Call Count!


The Who:


Dynamic Frameworks Telemarketing, operates in the B2B arena. We offer personal service and personal contact. We provide a range of services from basic to complex telemarketing activities, to either support your direct sales activity, or as a sole resources dedicated to generating new business opportunities on your behalf, leaving your own, often expensive sales force, to focus on their designated core activity.


The professionalism, authority and confidence gained by experience are key elements that help differentiate our calls from other calls, often made by young and inexperienced tele-marketers - operators in call centre environments who are rarely able to get through to the decision maker, let alone gain their  interest, or address key business issues of the prospect, in a live and effective manner.


Yet, when Telemarketing is done well, it becomes the expressed wish of the prospect to meet and discuss these issues with you, the client, who hold the solution to the need or challenge articulated during the call. This is a healthy situation where due to the perceived need, the motivation for the meeting sustains.  Consequently, very few of the appointments we make cancel.


The What:


Database Cleansing


Essentially, this is a preparatory function intended to update your target list and increase effectiveness of your subsequent campaign.


Mail shot follow up


In some instances direct mail activity is more effective when followed up by professional tele-marketers who can rescue your mailing from the fate of the ‘ultimate filling system’. This is done by re-emphasising your key messages on the telephone in a way which is pertinent and applicable to their business needs.


Pre Event Marketing


Specific activity designed to both maximise and finalise the number of delegates at a seminar, exhibition or training courses


Mystery Shopping


In these days where empathy is so important, this is an effective tool to measure how the quality of your products and services are perceived by the customer and the level of satisfaction they feel.


Appointment Making


Offers you the strength of knowing that your time or the time of your sales people is well utilised. They are booked on a series of solid appointments which have a specific need for your product or service and won’t cancel; Leaving them to concentrate on making the sale and meeting their targets. 


Training


We can transform your staff into become a formidable force within your business, achieving results that exceeds your expectations.


The How:


The success of the campaign depends not only on getting to your key messages (which is not the same as the features and benefits), but on our ability to become truly effective ambassadors of your business.


In order to achieve that level of synergy between our organisations, we carry out a drill-down Briefing session which enables us to profile your target audience and get inside the real issues that matter and make a difference at decision maker level.


Once we internalise and digest these, we are able to structure the call accordingly, and to conduct a specific conversation addressing the commercial and business issues of the prospect, which invariably leads to the desired result.


This ‘from inside out’ process is key for us being able to be effective in the calls we make on your behalf. This is particular important as the skills required to secure a solid business opportunity during a short un-solicited call, are very specific in which small things make all the difference.


Please contact Batia to discuss you requirement


Call now on 01267 202 317